Tuesday, June 02, 2009

Thankful

We had some pretty nasty storms here yesterday. I hate storms. But I was out of food from being gone on vacation, so I had to rise above the fear just enough to go grocery shopping. I figured with my luck, I'd get struck by lightning while pushing the grocery cart to my car or something like that.

Call me paranoid....

...but while I was out worrying about that, my house actually did take a hit. Right to the phone. I came home to no phone. No internet. I waited for the storm to pass to see if it would fix itself, and when it did not, I called my new best friends at the troubleshooting department.

They informed me I'd probably taken a hit, and they'd send someone to fix it. The very nice man came today and told me I had indeed been struck by lightning...and it had completely fried the connections. Easily fixed...which he did.

I'm just thankful it took out my phone instead of my home!

6 comments:

Christina said...

Wow, glad it was the phone and not you and the grocery cart!

Our computer modem got fried once, not long after we were married. Thankfully, it wasn't anything more important.

I'm most impressed by the prompt service you got. That's rare.

Bekah said...

I have to say I have been SUPER impressed with their customer service. I had to call the very night my high speed was installed because after my helper people left, I couldn't get back online. I called and the guy was SO nice and extremely helpful (and he spoke English!!). He had me up and running in no time. They sent me a survey for that call, and I was glad, because I wanted to brag on his good work.

The guy I talked to on the phone the night of the frying was also really helpful, and the one who came to my house was super nice too.

Their automated menu guy is annoying, but the real people have been great.

SkyePuppy said...

I know you'll sympathize with me, because we had a terrible storm here too. We had drizzle! In May!!! I actually had to turn on my windshield wipers!

So glad your house and phone and you are fine.

Phats said...

That sucks, glad you're OK haha :)

Was this while we were texting? See twister watching was NOT a good idea for either of us

Tsofah said...

Yikes Bekah AND Skye! (You too Phats!)

I'm glad you all are safe and well!

(AND your homes!)

Bekah said...

Skyepuppy - I'm so glad you could feel my pain! LOL. Did your windshield wipers survive the workout?

Phats - I think it happened while we were texting, yes. That was when I was out grocery shopping. And when I came home, the damage was done. Ohhhh but Twister was so good.

Tsofah - I'm glad to be back online. It was rough stuff there to know I COULDN'T get on!